OPERATIONS SPECIALIST Job Opportunity at Taxify
Job Title: OPERATIONS SPECIALIST – MWANZA
Taxify is one of the fastest growing startups in the world with over 15M happy customers in 25+ countries, from Europe to Mexico to Africa. We’re building a ride-hailing app to connect millions of riders and drivers around the world to make travel easier, quicker and more reliable.
We are looking for an Operations Specialist, who can manage supply in Tanzania, which means training and coaching hundreds of new drivers. This is one of the key roles in Taxify in any city.
Let’s build the future of transportation together!
What You’ll Be Doing
Support all Taxify’s business operations in Mwanza
Create and optimise processes – scaling is our priority; you will help us find the most efficient way to transform thousands of leads into active drivers every month
Onboard new drivers – training sessions are our best opportunity to develop a strong relationship with our partners and we are always trying to improve the process
Analyse data – you will monitor our engagement, quality and utilisation metrics and ensure a great experience for our users and drivers
Figure out the logistics of how many drivers are needed where and when
Develop and execute strategies to keep the churning rate at minimum levels
Desired Skills and Experience
You have 2 years experience in an analytical position
You’re a great communicator
You have a data-driven analytical mindset (Excel skills)
You’re a hustler, not stopping after 20 obstacles a day
You have a Bachelor’s Degree in Economics, Finance or other analytical subject
You have excellent spoken and written English
You’re passionate about new technologies and ride-sharing
You’ll Get Extra Credit For
Experience in sharing economy, tech business, transport industry, startup or dynamic high-growth company
Experience in product launches or running a business
Motivating compensation – motivational base pay and company stock options
No corporate BS – we’re moving too fast for that
Amazing personal growth experience at one of the fastest-growing startups in Europe
Working with a motivated and talented international team, plus regular team events
Flexible working hours – as long as you get the work done
Impactful work – you’ll have a rare opportunity to build a product literally used by millions of people across the world
Our team is made up of thinkers, innovators and go-getters shaping the way millions of people move around the globe. We value passionate and down-to-earth people who are driven to get things done and find creative solutions to problems. We recognize that our strength and success are directly linked to the talent and skills of our team members and a lean approach to our work. Our headquarters are situated in Tallinn, Estonia and we have offices in 25+ countries around the world.
Did we spark your interest? Get in touch and let’s talk!
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