21 Nov 2018

Front Office/Housekeeping Supervisor Job Vacancy at Rigor Company Ltd

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Job Description

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Job Title: Front Office/Housekeeping Supervisor Job Vacancy at Rigor Company Ltd

Job Summary

To ensure that guests have an exceptional experience, and act as the face of a lodge/hotel and maintain an exceptionally high standard of cleanliness. Apply for Front Office/Housekeeping Supervisor Job Vacancy at Rigor Company Ltd

  • Firstly, Minimum Qualification: Certificate
  • Secondly, Experience Level: Mid-level
  • Thirdly, Experience Length: 3 years

Job Description for the job Front Office/Housekeeping Supervisor Job Vacancy at Rigor Company Ltd

  • Ensure Outstanding customer care at all times.
  • Maintains a friendly, cheerful and courteous demeanor at all times.
  • Accurately answers inquiries from potential guests and accepts hotel reservations.
  • Responds to telephone and in-person inquiries regarding reservations, lodge information and guest concerns.
  • Supervise daily shift process ensuring all team members adhere to standard operating procedures.
  • Supervise work activities of housekeeping personnel to ensure clean, orderly, and attractive rooms
  • Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
  • Liaise with all other department’s especially housekeeping, reservations etc.
  • Ensure Front office log book and hotel logbook is always updated
  • Ensures safety by following guest check-in and security procedures
  • Assist all departments in servicing the guests during high volume periods.

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Requirements for Front Office/Housekeeping Supervisor Job Vacancy at Rigor Company Ltd
  • Firstly, Knowledge of computer reservation system (IDS or OPERA).
  • Secondly, Personable
  • Work with minimum supervision
  • Also, Honest/high level of integrity
  • Lastly, Must be 25 years + but under 45.

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Job expires in Endless.

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