National IT Consultant Job Opportunity at Food and Agriculture Organization of the United Nations (FAO) October, 2018

Posted by | October 4, 2018 | Jobs In Tanzania

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National IT Consultant Job Opportunity at Food and Agriculture Organization of the United Nations (FAO) October, 2018
The Food and Agriculture Organization of the United Nations (FAO), leads international efforts to alleviate hunger, eliminate poverty and achieve food and nutrition security for all. To ensure effective and timely delivery of project activities, the FAO Representation in the United Republic of Tanzania now seeks to recruit suitably qualified and experienced candidates for three positions, National IT consultant; Project operations Assistant and Consultant – Governance of land tenure.
National IT Consultant- Vacancy Announcement NO: 9/2018
General description of Tasks and objectives to be achieved:
The Information Technology consultant will provide a large variety of standard support functions that contribute to the smooth and effective running of all Information and Communication Technology (ICT), within the FAO Tanzania country Office in Dar es salaam and sub-offices in Dodoma and Zanzibar.

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Under the overall supervision of the FAO Representative and the direct supervision of the Assistant FAO Representative (Administration), and technical direction of technical officers in FAO-SFS and FAO-RAF to undertake the following tasks:
  • Act as first point of support in ICT matters, receive, log and monitor requests as per established procedures, responding to ad-hoc queries, and retrieving data;
  • Provide 1st and 2nd level support to resolve IT-related issues pertaining to FAO standard equipment; escalate those issues that cannot be solved to the Regional IT Office support IT staff and to the technical team in the IT Division; monitor progress and ensure problem resolution;
  • Liaise with external technical support providers, following up on user problems until resolution is achieved;
  • Support the operation and use of the office network infrastructure (wired or wireless LANs, routers, firewalls), internet access and network services (file/print services, security, email backups) in accordance with corporate policies established by the IT Division;
  • Maintain an inventory of computers, peripherals, software and MISTS equipment; Monitor the Office’s Minimum Security Telecommunications Standards and MISTS equipment; ensure its appropriate maintenance, secure handling and storage, and track loaned equipment.
  • On behalf of FAO, take part in deliberations of the One UN ICT Working Group in Tanzania
  • Perform other duties as required.
Competencies and desired experience Education: University degree
Experience: Five years of relevant experience in user support for Microsoft Windows and Office software in a wide area network environment
Languages: Working knowledge (Level C) of English
IT Skills: Experience with computer hardware repair and software configuration. Experience with providing IT support in a networked environment; Experience with MS Exchange and MS Outlook. Equipment procurement, and other related administrative functions.
Technical Skills
Good knowledge of information technology resources and related standards.
Duty station:                        Dar es salaam, Tanzania
Duration:               40 days from 1st November to 31st December 2018, with a possibility
of extension
Remuneration:      FAO applicable consultant’s rates.
This position is for Nationals of United Republic of Tanzania.
Candidates should complete the FAO Personal Profile Form (PPF) accessible at:
From the given link above, please select “Access Professional vacancies” and select “Register today” to create your Personal Profile Form (PPF).
Please select print PDF after completing filling your PPF details.
The application letter should be sent with a detailed CV and Personal Profile Form to:
FAO Representative SIDA H, Ada Estate
Ali Hassan Mwinyi Road – Opposite former DSTV Office P. 0. Box 2 Dar es Salaam TANZANIA
Application deadline: 18th October 2018

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