QR18863 – Senior Reservations Agent | Qatar Airways | Kilimanjaro
Organization: Qatar Airways
Job Function: Commercial
Division: Kilimanjaro – JRO
Employment Type: Full Time – Permanent
City: Africa | Tanzania | Kilimanjaro
Last date of application: 18-Oct-2018
Welcome to a world where ambitions fly high.
From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team.
We take pride in our people—a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world.
We offer competitive compensation and benefit packages.
About the Job:
In this role, you will lead the reservation and ticketing agents and act as an intermediary between staff and management. You will plan, supervise, and support the team in order to achieve optimal customer satisfaction and surpass the annual revenue targets. You will replay information to the customer and assist in finding the right itinerary for their needs. You will cancel and change reservations when customers request it. You will also encourage teamwork, consistency of service and proper coordination.
Specific accountabilities include:
To be effective in this role, you will need a Trade or Vocational Qualification combined with a minimum of three years of job-related experience. Completion of the IATA Amadeus Certificate is an advantage. You will need excellent communication skills, thorough knowledge of fare construction and ticketing along with the ability to work under pressure with minimal supervision in a high-pressure environment.
You will need to be fluent (written and spoken) in English to perform this role.
Note: you will be required to attach the following:
1. Resume / CV
2. Copy of Highest Educational Certificate
3. Copy of Passport
APPLY ONLINE HERE