Nafasi za kazi Dar es salaam At Empower Limited

Posted by | October 28, 2018 | Jobs In Tanzania

Relationship Manager Job at Empower Limited October 2018

Position:  Managing Director

Roles and Responsibilities
Accountabilities:
• Sets direction for a significant sized Group company at a strategic and tactical level, and develops and takes accountability for a business plan which is aligned to the Country strategy (consolidation of level 3 plans)
• Integrates delivery and metrics across the people, process, finance and customer dimensions of the business at a strategic or tactical level
• Delivers on strategic projects as a sponsor
• Manages direct (Ops Manager and Executives & Senior Specialists), indirect reports (Team Leaders / Clerical staff) and Sales staff
• Responsible for strategic direction of the Business, including all components of Finance, HR, Marketing and Brand, Risk & IT
• Accountable for thought leadership and best operating practice in response to the external environment
• Strong focus on cross-functional operation and networking across internal and external boundaries
• Strong focus on direction setting and achieving operational results by building a strong operational & sales management (Operations Manager) team, with support functions (HR, communication, process management etc.)

Manages the profitability of the business (bottom line responsibility)
• Managing the development of the business in terms of product set and distribution (including economic viability)
• Manage key external relationship to create a supportive brand, inclusive of media and marketing strategies
• Ensure capable management succession as well as progressive employee training and development programs

Read Also: NEW TANZANIAN JOBS OPPORTUNITIES (290+ POSTS)

Key Result Areas
Leadership Effectiveness
• Provides overall leadership and vision in developing a sustainable long-term growth and strategic direction for the business
• Develops and maintains a sound, effective organizational culture, ensuring capable management succession, as well as progressive employee training and development programs

Business Development
• Managing the development of the business in terms of product set and distribution (including economic viability)
• Manages the profitability of the business (bottom line responsibility)
Risk Management
• Analyze risks and determines strategies for managing them and ensuring that assets are adequately safeguarded and maintained

Stakeholder Management
• Ensures that appropriate level of engagement and relationships are maintained with important internal and external stakeholders
• Strong focus on cross-functional operation and networking across internal and external boundaries.
• Manage key external relationship to create a supportive brand, inclusive of media and marketing strategies

Strategy Implementation
• Sets direction for a significant sized Group company at a strategic and tactical level, and develops and takes accountability for a business plan which is aligned to the Country strategy (consolidation of level 3 plans)
• Responsible for strategic direction of the Business, including all components of Finance, HR, Marketing and Brand, Risk & IT

Functional Effectiveness
• Delegates to, and manages, functional teams
• Integrates functional teams
• Engages stakeholders at all levels (primarily internal) to optimize internal supply chain
• Develops MMs and specialists under supervision
• Selects potential MMs to sustain the pipeline

Educational Qualifications
• Tertiary qualification (Commerce)
• 10 years of business experience
• 10 years relevant Senior management experience

Experience Requirements
Behavioral Competency Requirements

Strategic Development
• Sets the strategic intent and direction for business goals for the next 5-10 years through identifying and acting on national or intra-continental opportunities that will ensure profitability and sustainability. Applies systemic thinking of the whole system to best position the business within its national or intra-continental socio-economic contexts. Manages highly complex and abstract information.

Customer Centric
• Ensure that in setting the business strategic direction that the customer is at the heart of strategies and decisions. Strategies are aimed at improving end-to-end business integration and innovation in order to increase customer profit and market share within a country or across multiple countries within a continent. All stakeholders are considered customers including local governments, employees and communities.

Perceptive

• Adopts a country/intra-continental perspective understanding how changing marketplace, industry, social, political and economic trends impact the profitability of the business. Integrates the views of multiple diverse segments in decision-making and considers the collective segment contribution to the balance sheet. Unleashes the energy of the organization and creates space for others to be more innovative and entrepreneurial

Execution
• Execution focuses on setting stretch performance goals and driving the delivery of the business strategy in a collaborative way. Plans have a time span of 5-10 years and focus on driving the profitability of the business and building the organization’s reputation in countries that the business operates

Leading with Influence
• Leads and aligns the business to a common set of organizational goals. Influence across segments within the broad national or intra-continental emerging markets context. Influencing extends externally to local regulators, governments and industry experts

Relation Building

• Relations are built on a foundation of values, trust, and respect. Relationships are with employees, segments and partially the group. Managing relationships across multiple geographies, with local government, social entities and industry trendsetters become important. Leading in a matrix organization becomes important

Dynamism
• Able to cope with a significant amount of socio and economical ambiguity and uncertainty, in unfamiliar territories, that might impact the business. Takes risks and learns from failures
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