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Account Relationship Officer Job Opportunity at CVPeople Africa – Ajira Tanzania 2018


ACCOUNT RELATIONSHIP OFFICER-CHINESE DESK
Banking, Dar es Salaam, Tanzania
Awesome opportunity has risen for Account Relationship Officer to join a team of professionals in a Bank. The ideal candidate must speak fluently Chinese language and be able to build a strong customer portfolio


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 JOB DESCRIPTION
To manage own sales production performance and implementing corrective actions to achieve target objectives
Proactively driving sales through a combination of advertising, customer referrals and viral marketing (word of mouth).



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Building a relationship with potential clients by keeping in contact with them and making regular contacts to determine their financial needs and provide support and advise
Taking initiative to obtain new contacts/potential customers through innovative means e.g. non-branded personalized flyers and responsible for building networks through known contacts e.g. local employers, referrals

  • Ensure the customer is able to repay the loan
  • Ensure all key business risks are analysed
  • Submit daily collection reports as and when required
  • Review and follow-up of Arrears Reports for own customer base.
  • Review and management of customer portfolio (portfolio size, number of customers, portfolio at risk and arrears total
  • Responsible for collection of the loan application supporting documentation
  • Collection of customer feedback on products and services in order to identify areas of improvement of our products and / or services



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