Job Poa

Regional Sales & Operations Head of Department at Safaricom- Kenyan Jobs 2018


  • Company: Safaricom
  • Location: Nairobi, Nairobi County, Kenya
  • State: Nairobi
  • Job type: Full-Time
  • Job category: Administrative/Secretarial Jobs in Kenya


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We are pleased to announce the following vacancy within the Regional Sales and Operations Division.   In keeping with our current business needs, we are looking for a person who meets the criteria indicated below
Brief Description
Reporting to the Director – Regional Sales and Operations, the role holder will be responsible for the P&L, topline and bottom-line growth for the business operations in the coast region through superior commercial acumen and excellence in execution.
The role will provide leadership to a cross functional team cutting across Consumer, Marketing, Technology, Enterprise, and Retail functions and deliver regional business goals of Net Promoter Score(NPS) (Dealer/Enterprise/Retail/Consumer/Network), Revenues, Market Share, Profit, Customer service, Network distribution and strong People leadership

Head of Department Job Responsibilities

  • Responsible for achieving the consumer-commercial target of Net Promoter Score, Gross Revenue, Net Revenue, EBITDA Cash Flow & growth in subscriber gross adds,
  • Design and execute the business unit strategy &drive the performance of Safaricom Brand in the market
  • Drive strategic partnerships and collaboration with internal cross functional leadership, external vendors and channel partners
  • Develop innovative market development opportunities
  • Lead and drive consistent market execution strategies and initiatives enabling excellence in operations across the region embedding the Sales Excellence Execution Daily execution standards
  • Drive and champion all digital transformation strategies and initiatives in the region including the adoption of the Sales Force Automation initiative
  • Support the enterprise ‘go to market’ channel structure at the region
  • Play a leadership role in the Safaricom Foundation initiatives in the region
  • Lead in the delivery of ‘Best Network for You’ customer promise for the Region
  • Lead the team in creating and sustaining a work environment driven by an enabling coaching culture.
  • Build and develop high-performance teams and drive superior performance standards


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Requirements for the Head of Department Job

  • Degree in Sales & Marketing or a business management discipline
  • Experience in a large organization heading an Sales Business Unit/ Profit center
  • Excellent general management & commercial capability
  • Experience in a range of group functions, including sales, marketing, brand management, financial management; network operations
  • Strong customer focus with a proven track record in meeting revenue targets
  • Strong intellectual, strategic, and analytical ability to work cross-functionally with a collaborative style.
  • Excellent people management, with demonstrated ability to hire the best people, coach, motivate and grow high performing teams.
  • Strong experience in building business relationships, negotiating contracts and closing deals with different stakeholders.


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How to Apply

Apply here for the Head of Department Job

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