Job Poa

Customer Service Assistant at Shangri-La Investment Limited August, 2018- Ajira Tanzania

Shangri-La is the best furniture supermarket Located in Tazara, Near TBC Fm, Dar es Salaam which deals with supplying retail and whole sale home and office furniture, lighting products & curtains. The company has devoted to offer customers the best brand products and package giveaways at the best lower prices. Shangri-La is committed to beautify the country by supplying the world’s first class products to the people.

In achieving its mission, the company is looking for highly qualified, motivated and experienced individuals to fill the following positions:

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Customer Service Assistant
Qualification: Degree/Diploma
Experience Level: Mid level
Experience Length: 2 Years
Job Description:
  • Create a better experience to customers by providing assistance and product information
  • Deal directly with customers either by telephone, electronically or face to face
  • Handle and resolve customer complaints.
  • Respond promptly to customer inquiries.
  • Ensure customer information and signatures are up-to-date promptly
  • Ensure customer information is kept confidential and only released to the right persons.
  • Comply with KYC Regulation.

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Desired Skills & Attributes Education and Experience
  • Degree/Diploma in Business Administration/Social sciences or related
  • At least 2 years’ Experience in Furniture business/supermarket specifically customer service/sales/Marketing of Furniture products.
  • D Computer literate in using Excel/Ms word etc
  • Good command in English & Swahili

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Ladies are highly encouraged to apply for this position
Application deadline: 25th Sept 2018
Application Instructions:
To apply, email your CV and Cover Letter to: shangrilatanzania@gmail.com or send your application to:
The Human Resources Manager
Shangri-La Investment Limited P.O.Box 40911
Temeke, Dar Es Salaam
Mobile: 0714752927

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